My Services

Offering comprehensive, end-to-end product design services — from strategy to development and launch.

Strategic Product Thinking

I focus on looking at design building solutions for products that create long-term value for both users and the business.

System thinking

I keep it top of mind to understand how different features or systems interact and influence each other and study the patterns created overtime.

Information Architecture (IA)

Organizing, structuring, and labeling content in a digital product so that users can find what they need easily and intuitively.

Service Design

Designing and improving entire service experiences—not just digital interfaces. By focusing on the full user journey, across all touchpoints.

Cross-Functional Team Leadership

I have experience in colloaborating and leading divers teams, designers, developers & product managers.

Stakeholder Management & Communication

Knowing who influences the design solutions and keep effective engagement and align on product goals & success.

Qualitative & Quantitative User Research

Data-driven insights to understand users and their needs. I conduct research to confirm known data and gather new info to inform design.

Interaction Design / Animation

I aim to ensure that every action a user takes (clicking, tapping, swiping, scrolling, etc.) is intuitive, effective, and aligned with their expectations.

Hiring, Mentoring, and Talent Development

Building strong, high-performing design teams that deliver impactful solutions, through continuous learning, design critiques and access to tolls and training.

My Process

Every project is unique, the differences between new & existing, high / low priority etc dictate which part of the process gets emphasis. The process is bases on design thinking approach:

01. Empathize

Understanding the user's needs, motivations, and pain points through research and observation.

02. Define

Based on the research from the empathize stage, next I aim to clearly articulating the problem we are trying to solve.

03. Ideate

Here I explore a wide variety of potential solution based on the defined problem.

04. Prototype

Create working examples of design ideas that aims at addressing the problem

05. Test

Testing the prototype examples created with users to gather feedback and spot areas of improvement.